員工人格特質、工作特性、主管社會企業家精神與工作滿意度之相關性研究 —以台中市身心障礙福利組織為例

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Title:	員工人格特質、工作特性、主管社會企業家精神與工作滿意度之相關性研究 —以台中市身心障礙福利組織為例
Other Titles:	A Study of Employees’ Personality, Job Characteristics, Managers’ Social Entrepreneurship and Job Satisfaction – An Example of The Disability Welfare Institutions in Taichung
Authors:	徐啟昌 Chi-Chang Hsu
Contributors:	鄭辰仰;謝宛霖 Chen-Yang Cheng;Wan-Lin Hsieh 工業工程與經營資訊學系
Keywords:	社會企業家精神;工作特性;人格特質;工作滿意度 Social Entrepreneurship;Job Characteristics;Personalities;Job Satisfaction
Date:	2014
Issue Date:	2015-05-05T08:45:40Z (UTC)
Abstract:	本研究旨在探討非營利組織員工的工作滿意度，以組織員工的人格特質、工作特性和對主管社會企業家精神上的感知與其工作滿意度的相關性進行探討。過去探討企業家精神與工作滿意度的關係，多以同一個體本身進行探討，鮮少去探討員工感知到主管的企業家精神與員工的工作滿意度之相關性。本研究以台中市非營利組織中的身心障礙福利組織的員工為研究對象進行調查。針對台中市63家身心障礙福利組織進行問卷發放，總共回收有效問卷數為202份。以SPSS18.0統計軟體分析進行一連串的統計分析，所得研究結果指出人格特質、工作特性與主管社會企業家精神皆與員工工作滿意度具相關性。非營利組織在有限資源的環境下，為了達到組織永續經營以及為社會提供更多的價值，常藉由創新活動與服務，並試圖從過去傳統避談管理的困境尋求突破，因此主管具備的社會企業家精神是相當重要的，而本研究結果發現：(1)員工感受主管在管理領導時具備社會企業家精神的創新性、風險承擔性、預應性、自主性、競爭積極性、社會使命則與其工作滿意度呈現顯著正相關。(2)員工感知到主管具備社會企業家精神與其外在滿意度有顯著正相關。(3)員工的人格特質具備和善性、嚴謹自律性、外向性、經驗開放性與員工工作滿意度具正相關性，而神經質呈現顯著負相關。(4)工作特性具備技能多樣性、自主性、合作性、工作重要性、工作完整性、他人回饋性、工作回饋性與員工工作滿意度呈正相關性。結論：根據研究結果，建議非營利組織應重視主管的社會企業家精神，以利員工與主管間有良好的工作共識，並有效的增進員工的工作滿意度，以減少人員流動率。 The thesis is to study the correlations among employees' job satisfaction, personalities, job characteristics, and awareness of managers' social entrepreneurship in non-profit organizations. The most of previous studies focus on the correlation between an individual's entrepreneurship and his/her job satisfaction. There is few research investigating these two variables from different subjects, especially examining a manager's entrepreneurship from an employee's perspective. This thesis conducted a research on employees who work in disability welfare department in non-profit organizations in Taichung city. Questionnaires were sent out to 63 organizations in Taichung city and effective returns were 202, which were further analyzed by using statistic software SPSS18.0. The result has shown a significant correlation among employees’ personality, job characteristics, manager’s social entrepreneurship and employees’ job satisfaction.Since the resource is often limited in non-profit organizations, those organizations attempt to create innovative activities and service to achieve sustainable operations and higher value to the society, and this is contrary to what they did in the past, which was avoiding discussions around management issues. Therefore, whether the managers or owners have entrepreneurships is critical to the organizations. This study discovered that employees’ understanding and agreement with managers’ social entrepreneurship, such as innovativeness, risk-taking, proactiveness, competitive-aggressiveness, autonomy, and sense of mission for the society, would increase employees’ job satisfactory.
Appears in Collections:	[工業工程與經營資訊學系所] 碩博士論文

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