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    Please use this identifier to cite or link to this item: http://140.128.103.80:8080/handle/310901/31417


    Title: 運用計畫行為理論探討聊天機器人於醫療觀念宣導之應用-以腦中風衛教工具為例
    Other Titles: Exploring the application of chatbot for disease awareness based on Theory of Planned Behavior – A case of disease educational tool: stroke chatbot.
    Authors: 詹若男
    CHAN, JO-NAN
    Contributors: 許書銘
    HSU, SUE-MING
    高階經營管理碩士在職專班
    Keywords: 聊天機器人;腦中風;計畫行為理論;疾病衛教;LINE官方帳號
    disease awareness;chatbot;Stroke;Planned of behavior theory;LINE
    Date: 2018
    Issue Date: 2019-03-21T09:08:37Z (UTC)
    Abstract: 向來疾病防治觀念宣導可以改善疾病的發生率及危害,因此衛生機關單位與醫療機構持續合作針對國人常見疾病,推出許多推廣試辦計畫。而許多證據顯示,國人在腦中風發生後,能在黃金治療時間送達醫院的比例仍舊偏低,證明腦中風在國人的觀念推廣仍有許多待努力宣導的空間。另人類的生活型態正在改變,受到智慧科技的影響,行動網路更廣泛的運用。自智慧型手機市場爆炸性成長,加上4G網路時代來臨,提升使用網際網路的便利性,現有社會裡僅少數族群不使用手機上網,智慧型手機的市場帶動著行動裝置軟體APP的進步。自LINE行動裝置APP推出時,即時通訊的便利性拉近人與人之間的距離,LINE台灣的市場滲透率高居全球之冠,市場總人口率達89%,且超過1/3的人口每天使用LINE進行語音、視訊通話,顯見LINE已成為人們日常及工作中最重要溝通的管道。此外許多企業開始運用LINE社群平台,進行與顧客、消費者拉近距離,同時結合人工智慧技術聊天機器人進行與人互動學習,讓企業能以更高的效率,不受時間距離的限制,協助解決消費者解決難題,帶來更及時的便利性。因此大膽的將此工具嘗試應用在醫療疾病觀念的衛教推廣,倘若能為大眾所接受,將讓醫療資源可以更有效率的運用。
    Disease prevention and treatment concept do could improve the incidence and harm of the disease. Therefore, the health authorities and medical institutions continue to cooperate to launch a number of popular pilot projects for common diseases of Taiwanese. And there is a lot of evidence that the proportion of people who can be delivered to hospitals during the golden “therapeutic window” after the occurrence of stroke is still low. There are still much efforts we should do to promote the educational concept of stroke.Affected by smart technology, the human life style is changing. The internet is being used more widely. Since the smart phone market is widely open and the 4G network time is coming. It improves the convenience of using the internet. In the existing society, only a few people do not use the Internet with their mobile. The market for smart phones is driving the advancement of mobile device with software APP. When the LINE APP was launched, the convenience of instant message helps people closer to each other. LINE Taiwan has the highest market penetration rate in the world, with a market population of 89%. And more than one-third of the population use LINE for voice and video calls every day.It is obvious that LINE has become the most important communication channel for people's daily life and work. In addition, many companies have begun to use the LINE official platform to close the distance with customers and consumers, and combined with artificial intelligence technology chat robot to interact with people at the same time. It can help consumer to solve the problems rapidly and more conveniently. Therefore, we try to use the chatbot as the educational assistant for the stroke awareness, and it will can be extended to another health caring system if it work. Therefore, the medical resources can be used more efficiently in the near future.
    Appears in Collections:[高階經營管理碩士在職專班] 碩士論文

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