兒少保護通報案件成案調查決策之研究

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Title:	兒少保護通報案件成案調查決策之研究
Other Titles:	Study on Decision-making of Investigation on Child Protection Reporting Case
Authors:	林佳宜 LIN, JIA-YI
Contributors:	呂朝賢 LEU, CHAO-HSIEN 社會工作學系
Keywords:	成案決策;兒保社工;兒少保護通報案件;兒少保護;要素調查法 decision-making;CPS workers;child protection reporting case;child protection;factorial survey methods
Date:	2019
Issue Date:	2019-12-16T03:22:50Z (UTC)
Abstract:	本研究目的旨在於了解與分析兒少保護工作社會工作者於兒少通報案件的成案調查的決策影響因素，進而探討環境因素、社工價值觀、風險評估與兒保社工成案決策之間的關係型態。本研究採取量化研究，同時混合兩種研究方法。在社工基本資料、環境因素、社工價值觀變項，是以一般調查研究方式，由研究架構發展問卷題項；在風險評估的自變項中則以「要素調查法(factorial survey methods)」進行調查。本研究以全國 19 縣市公部門之兒少保護社會工作，且具有成案調查經驗的者為研究對象。研究問卷共發放278份，回收240份（86.6%），有效數共計237份（85.2%）。本研究結論如下述四點：一、在差異性分析中，兒保社工曾任科別社工狀況、職稱對於環境因素、社工價值觀中部分構面具有顯著差異；兒保社工的性別、學歷、服務區域對於成案決策具有顯著差異。二、擁有豐富的兒保相關工作經驗或養育經驗之兒保社工，較不易受到環境因素與個人價值觀所影響。三、任職於六都直轄市，資歷與學歷較高，或重視兒童權利與親子互動看法之兒保社工，其對於成案決策具更高的評價。四、兒保社工的個人背景變項、價值觀與環境因素、風險評估對成案決策具有預測力，以風險評估因素為主要考量。依據研究結果，本研究提出以下建議：一、培養兒保社工的反思與覺察能力二、加強實務工作者的專業訓練三、建立完善的社工督導制度四、針對風險評估與危險評估工具，提供密集且足夠的操作工具訓練。 The purpose of this study is to investigate and analyze influencing factors of decision-making on the investigation in child protection reporting case of CPS workers.Further, this study explore the relationship between environmental factors, social workers’ values, and risk assessment of CPS workers’ decision-making. This study is quantification research approach with questionnaire survey, and mixes two research methods. One method is based on survey method which were developed questionnaire questions by conceptual framework. And, the other method adopt "factor survey method" to survey CPS workers’ risk assessment and decision-making. With the census survey method, social workers in the public departments of 19 cities in Taiwan will be invited as research participants who have experience in decision-making. This study distributed out a total of 278 questionnaires, with 240 (86.6%) returned questionnaires, out of which 240 (85.2%) are valid questionnaires. This study put forward some conclusion as follow:1.CPS workers that have served as social workers in the department, the professional title for environmental factors, social worker’s values some of the aspects has significant differences. 2.CPS workers with a lot of experience of child protection or children raising experience are less susceptible to environmental factors and personal values.3.Serving in six municipalities directly under the Central Government, having higher seniority and higher education, or valuing children's rights and parent-child interaction of the CPS workers have a higher evaluation of the decision-making in the cases.4.CPS workers' personal background information, values and environmental factors, risk assessment for decision-making are predictive, which takes risk assessment as the main consideration. Based on the results of the study, this study put forward some suggestion as follow:1.Cultivate CPS workers’ ability of reflection and Self-Awareness.2.Strengthen the CPS workers’ professional training.3.Establish the supervisor system sufficiently.4.Providing intensive and adequate training in operational tools for Safety Assessment and Risk Assessment.
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