高階主管資訊系統之研究－以工具機業為對象

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Title:	高階主管資訊系統之研究－以工具機業為對象
Other Titles:	Research of the Executive Information System－Machining Tool Industry as An Object
Authors:	莊淑惠 Chuang, Shu-Hui
Contributors:	林水順;彭泉;蔡禎騰 Lin, Shui-Shun;Perngc, Chyuan;Tsai, Jen-Teng 東海大學工業工程與經營資訊學系
Keywords:	管理資訊系統;高階主管資訊系統 MIS;EIS
Date:	1999
Issue Date:	2011-05-25T09:13:37Z (UTC)
Abstract:	面對日益複雜和快速改變的環境，現代的企業必須做出迅速與適當的決策，來維持競爭利基。而傳統的管理資訊系統，目前仍只能提供一連串結構化的報告。因此對於高層管理者在做決策上，並不能發揮太大的助益。為了改進管理資訊系統的不足、並且滿足高層管理者在做決策時，資訊上的需求，我們需要發展能將管理者的策略一併納入考量的系統。所以，本研究的主要目的是希望整理出適合國內企業的高階主管資訊系統架構，避免掉入發展失敗的陷阱。本文首先依據系統發展生命週期的觀點，提出系統建立之步驟，依序為系統分析、系統設計、系統建置與系統測試。其中，本研究以系統分析與設計為探討之範圍。在系統分析方面，以『高階主管及相關決策主管之決策需求』為分析之內涵。而基於高階主管所面臨之決策需求及其所需之資訊甚為複雜。本文乃更進一步提出一整合性之高階主管資訊系統需求分析架構。此一架構係將行銷、生產、財務相關決策資訊，歸納為現況經營資訊剖析及潛在經營預測分析。現況經營資訊剖析，以協助高階主管在擬定策略、作決策時，能更瞭解企業現況的經營體質。而潛在經營預測分析，是根據過去歷史資料、及內外在環境的因素，來預測未來的經營目標，以期協助高階主管更精確的預測。透過上述兩觀點之分析後，所產生之資訊即可有效支援高階主管研擬適切之決策。在實務運作上以台中精機廠股份有限公司高階主管資訊系統做一實證研究，驗證結果顯示本研究之架構甚為可行。 To maintain the competitive niche, the modern enterprises have to make their quick and proper decisions when facing the complicated and fast-changing world. The traditional Management Information System(MIS) can only provide a series of structural reports at the current stage; therefore, it can not offer necessary assistance to the executives in decision making process. In order to improve the inefficiency of the traditional MIS, and to satisfy the executive’s needs on decision making, we have to develop an information system that takes the executive’s strategies into consideration. Therefore, the purpose of my research is to develop and build up an Executive Information System (EIS) structure which fits into the needs of domestic enterprises to avoid the developing failure. In the beginning of my thesis, I point out the steps of establishing the information system, which are “system analysis”, “system design”, “system establishment”, and “system test”, according to the system development life cycle point of view. Among them, my research is focusing on system analysis and system design. In the aspect of system analysis, the analytic focus is the decision-making needs of the executives as well as the related decision-makers. Due to the complexity of the informative needs in decision-making, I further extend to develop an integrative analytic structure for the EIS needs in my research. The structure integrates the related marketing, production, and financial decision making information into Current Managerial Information Analysis and Potential Managerial Forecast Analysis. The Current Managerial Information Analysis is focusing on assisting the executive in having a thorough understanding of the enterprise’s current managerial nature when making strategies and decisions. And the Potential Managerial Forecast Analysis is focusing on helping the executive to have a more precise forecast by utilizing the historical data as well as the internal and external environment factors. The complete information generated from the fully utilization of the above two analysis will effectively support the executive in precise decision making. In the industry realization, my theory is executed and applied in VICTOR Taichung. The result of the application indicates the EIS structure is very applicable.
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