| Abstract: | 本研究旨在探討目前國小教師情緒勞務與組織承諾的現況及二者間之關係與預測力。透過問卷調查的方式以「國小教師工作情緒與組織承諾調查問卷」為工具進行研究，研究對象為九十八學年度任教於臺中市國民小學之正式合格教師。本次發放問卷總計共425份，回收有效問卷413份，有效問卷回收率為99.04％。研究方法有敘述性統計之次數分配、百分比、平均?、標準差，獨立樣本t檢定分析、單因子變異分析、皮爾森積差相關分析及逐步多元迴歸分析等統計方法。 本研究資料以SPSS 17.0進行統計分析，結果發現如下：一、國民小學教師情緒?務與組織承?現況為中高等程?。二、國民小學教師情緒?務知覺會因其性別、年齡、服務年資、婚姻狀況及現任職務之不同而有顯著差?情形；至於在教育程度、學校規模及學校區域則無顯著差?存在。三、國民小學教師之組織承?知覺會因其性別、年齡、服務年資、教育程度及婚姻狀況之不同而有顯著差?情形；至於在現任職務、學校規模及學校區域則無顯著差?存在。四、國民小學教師情緒?務與組織承?呈現顯著正相關。五、國民小學教師情緒?務對整體組織承?及各構面具有正向預測?。最後，依據研究結果，提出具體建議，俾學校行政和教育主管單位、國小教師及未來相關研究者之?考。關鍵詞: 國小教師、情緒?務、組織承?
This research aims to investigate the correlation between elementary school teachers’emotional labor and organizational commitment with a questionnaire survey titled “The Questionnaire of the Teachers’ Working Emotion and Organizational Commitment .” The subjects are in-service teachers in elementary schools in Taichung City. 425 questionnaires were distributed and 413 valid questionnaires were collected with 99.04％ valid percentage.The collected data were analyzed with respects to Descriptive Statistics of frequency distribution, percentage, Mean and Standard Deviation, Independent Sample t test, One-way ANOVA, Pearson’s product monent correlation analysis, and multiple stepwise regressions analysis with the use of SPSS program(Windows 17.0). The main findings are finally displayed as follows.1. Both the current situations of teachers’ emotional labor andorganizational commitment in elementary schools are all above average.2. There are significant differences between the awareness of teachers’ emotional labor with the background variables, including gender, ages, seniority, marital status, and positions. On the other hand, there are no significant differences in academic achievements, the scale of school, and school location .3. There are significances between the awareness of teachers’ organizational commitment with the background variables, including gender, ages, seniority, academic achievements and marital status. On the other hand, there are no significant differences in positions, the scale of school, and school location.4. An intermediate positive correlation is observed between teachers’emotional labor and organizational commitment of elementary schools.5. Organizational commitment is also positively predicted by teachers’emotional labor of elementary schools.Finally, based on the findings and conclusions, this research provided concrete advices for the reference of the educational authorities, elementary schools, elementary school teachers and follow-up researchers.Keywords : elementary school teacher, emotional labor, organizational Commitment |
