台灣目前派遣公司採多角化經營，如PM、機電公司、配管、配線、高架地板等多功能，擁有多種技術人才，但因代工廠內所有設備為高技術、高危險性，只要稍有不甚，其損失難以估計，因此代工廠只願意與有品牌的設備供應商合作。然而，設備供應商與派遣公司的合作關係除了解決供應商龐大的人事成本、可彈性運用人力資源外，同時也解決派遣公司有技術、人力但因無品牌保證，所以接不到訂單等問題。而在半導體產業中，競爭日愈激烈及所需科技人才培育的時間較長等現象相互衝突下，導致設備供應商面臨支付龐大人事成本的壓力，因此逐漸開始正視技術人力派遣的必要性，而如何選擇適合的人力派遺公司亦成為重要的議題。 在過去，有關於廠商評選的國內外文獻中，其研究對象以製造業及服務業居多，針對人力派遣公司評選準則之文獻則相當的缺乏，因此，本研究將討論國內半導體設備供應商評選技術人力派遣公司之準則，藉由過去國內學者對供應商評選之相關研究，尋得適宜的評選準則，以做為評選人力派遣公司之基礎，採用由Brans及Vincke在1985年所提出之PROMETHEE（Preference Ranking Organization Method for Enrichment Evaluations）法做為評選供應商之工具，並將此方法藉由Excel應用軟體予以輔助計算，最後，使用模擬個案，將研究所提出的評選準則、方法及工具三者結合，提供實務運作及學術研究上作為參考。 Temporary help service firms in Taiwan today have diversified operations. However, since fabs are now using high-tech and high-risk equipment, a very slight error would result in inconsiderable losses. As a result, fabs are only willing to work with suppliers of reputable brand equipment. The working relationship between the equipment supplier and temporary help service firms not only provides a solution to the huge manpower cost and flexible human resource utilization problems of the factories, but also solves the lack of technology and manpower brand assurance problem of temporary help service firms that causes them to lose orders. Competition in the semiconductor industry is becoming more and more competitively, hence technical manpower development time has also become longer than before. In consequence, equipment suppliers are beginning to feel the pressure of the enormous personnel costs such entails. Since they are now beginning to consider the necessity of technical manpower dispatching, the selection of the right temporary help service firms has become a very important issue. In the past, supplier evaluation and selection studies mostly focused on the manufacturing and service industries. Hence, this paper studied the past domestic studies conducted on supplier selection to understand the appropriate selection guidelines that would serve as the fundamental guidelines for the selection of outsourcing manpower companies. The PROMETHEE (Preference Ranking Organization Method for Enrichment Evaluations) proposed by Brans and Vincke in 1985 was used as the supplier selection tool for the study. Finally, we employed a simulated case study where we consolidated the selection guidelines, method and tools to create a reference for future practical applications and academic researches.
